Send a trace
The signal desk starts with a trace. Choose a subject that names the event and the decision attached to it.
Signal map
Use “Trace for a first conversation” and name the system boundary, the event and the decision attached to it.
A technical note
Use “Readable state” when the question concerns an operating view, a handover or an event trail.
Company correspondence
Use “Zynextech record” when the message belongs in the company’s formal file.
Reply window
A person checks the mailbox and normally replies inside five business days. Do not include passwords or payment data.